Privacy Policy

Learn how One Stop Food Service collects, uses, and protects your personal information when you shop with us.

One Stop Food Service is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the OneStop Food Service website and governs data collection and usage. By using the OneStop Food Service website, you consent to the data practices described in this statement.

Collection of Your Personal Information

OneStop Food Service collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. OneStop Food Service also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by www.ostg.com.au . This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used to operate the service, maintain quality, and provide general statistics regarding use of the OneStop Food Service website.

Use of Your Personal Information

OneStop Food Service uses your personal information to operate the website and deliver the services you have requested. We may also use your information to inform you of products or services available from OneStop Food Service and its affiliates, or contact you for surveys about current or future services. We do not sell, rent, or lease customer data to third parties. We may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange deliveries. These partners are required to maintain confidentiality. We do not disclose sensitive personal information (race, religion, political preferences) without your explicit consent. We may track pages users visit on www.ostg.com.au to determine which services are most popular and customize content accordingly. We may disclose your information without notice if required by law, to protect our rights, or in urgent circumstances to protect the safety of users or the public.

Use of Cookies

The OneStop website uses cookies to help personalize your online experience. Cookies are small text files assigned uniquely to you and can only be read by a web server in the domain that issued them. Cookies help save you time by telling the website that you have returned to a specific page. If you personalize pages or register on our website, cookies help recall your information on future visits. You may choose to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser settings to decline them. If you disable cookies, some features may not function properly.

Security of Your Personal Information

OneStop secures your personal information from unauthorized access, use, or disclosure. OneStop secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol (256-bit).

OneStop will occasionally update this Statement of Privacy to reflect company and customer feedback and legal requirements. OneStop encourages you to periodically review this Statement to be informed of how OneStop is protecting your information.

OneStop welcomes your comments regarding this Statement of Privacy. If you believe that OneStop has not adhered to this Statement, please contact OneStop at online@ostg.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Please Note: All product images are digital and are for illustration purposes only. Colours and shades may therefore vary from image/description.